1800-79-JAMIN'
Cust. Service M-Thu 9-9, Fri 9-6, Sat 9-3 - Live Chat - Store Hours M-Thu 10-6, Fri-Sat 10-8, Sun 12-5
JaminLeather.com

SURVEY FORM
We invite you to complete our Customer Survey.
We appreciate your opinion so we can better serve you!
(Last updated 11-16-2007)
2007 OVERALL SATISFACTION RATING 94.82%

E-MAIL: (optional)

 NAME (required):
ZIPCODE: (required)
 ORDER NUMBER (optional)
DAY/EVENING PHONE:

TODAY'S DATE: (required)

CUSTOMER SERVICE QUESTIONS:

I would like more info on the Road Runners Discount Club to get 10% off!
If checked, you will receive our Catalog Sale Supplement with RR Membership info!
 
Excellent
Good
Fair
Poor
N/A
Questions
2007
Results
OUR RATING
Excellent/Good %
1
How would you describe our service on the phone at the time of ordering?
96.33 %
2
How would you describe our product selection?
97.37 %
3
How would you describe our prices?
94.75 %
4
How would you describe the time frame in which you received your order?
93.26 %
5
How would you describe the packaging of your order?
93.51 %
6
How would you describe the quality of the product(s) received?
93.29 %
7
What is your likelihood of ordering again?
94.50 %

8. Where else do you buy products similar to what we sell?
 Motorcycle Shops Dept. Stores Internet Local Leather Shops Swap Meets - Other:

9. We want your opinion of our company! (all constructive comments welcome)

WEBSITE RELATED QUESTIONS:

 
Excellent
Good
Fair
Poor
N/A
Questions
2007 Results
OUR RATING
Excellent/Good %
10
Was our website easy to find?
97.26 %
11
How was the speed of our site (assuming you have a good connection)
96.69 %
12
What is your overall opinion of our website (layout, ease of finding things...)?
95.27%
13
What is the likelihood of you ordering online (again)?
91.55 %
14
How would you describe our E-mail customer service before or after the sale?
94.08 %
15. Do you recall what or who referred or directed you to our website?
Search Engine Acquaintance Referral Catalog Myrtle Beach Store
Our Cow Van Jamin' Advertisement - Referred Web site:
16. How can we improve our website?

17. Are there any web advertising, web malls, or web link sites worthy for JLC to participate in or advertise at? (please, no self benefiting suggestions)

THANK YOU FOR YOUR TIME
WE APPRECIATE YOUR BUSINESS

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Copyright © 1993-2008 Jamin' Leather Wholesale, Retail Catalog, 802 Hwy. 17 Bus. S., Surfside Beach SC 29575 - (843) 839-5255. Unauthorized duplication of text, photos and/or files are in violation of applicable laws. All rights are reserved.