| ON
THIS PAGE: If you really want to get to know us. Well, our
customers speak for themselves. Here are customer comments
gathered by customer surveys or E-mail. Enjoy their interesting,
humorous, insulting (if you could find any) and supportive
comments, like we did. No favoritism given to comment selection.
I just
wanted to send you a e-mail saying what wonderful service
I received when I was in your store on Saturday. The young
lady who helped me was very attentive to me and my family.
Thank You, Jammie! Bye the way Jammie, My daughter-in-law
Jammie, loved the red, white, and black riding suit that
I bought for her. Thanks for pointing out that great deal!!!
I purchased several items from you and are very pleased
with each one. I was extremely happy with the selection
that was in your store and will feel confident in ordering
from you online Through your website. Although, I had
such a great time shopping at your store that I may want
to make the 4 hour drive again. I was very impressed with
Your Prices, selection, employees, quality of products
and the shop itself. - 11-20-02 Susan Carter - Zip 30907
Jamin,
again you have pleasantly surprised us with quality unsurpassed
by None! Please don't cry, with excitement, but it sure
amazes us how wonderful It is to order things from the
putter and have them arrive so much BETTER Than you expected!
AGAIN and AGAIN. Thank you all for doing such a great
job, Loving what you do. Until our next order, and we
are looking forward to Another one, Our family, to, yours.-
11/09/02 - Prplehzdave Order #79220
Great
Value-Excellent Service-Great Selection! - 11/05/2002
- Robert Bruderman Order# 78655
Leather
Pants with a 36" inseam would be nice for us tall
guys! - 11/05/2002 - Scott Johnston Order# 78744
I
really don't know if you ever get e-mail like this but
I thought that I would try this thank you. I recently
had a bad motorcycle accident. The doctors told me that
wearing my leather jacket saved me alot of other possible
injuries. I am sorry to say that they had to cut my jacket
off of me but all the same I wanted to thank you for having
such a high quality products. I am on the road to recovery
and plan to again buy a new jacket from your company as
soon as I am able to ride again. Thank You. 11/03/02 Marcos
A. Rodriguez ZipCode: 76513
I
was very impressed with the quality as well as the prices
of the products. Service was fantastic and people were
all very helpful & courteous. Great company!! 11/01/02
Cynthia Thrun Order# 77891
WE LOVE JAMIN LEATHER. WE WERE ABLE TO VISIT THEIR STORE
THIS SUMMER. - 10/25/2002 Kari & Becky Sarkijarvi
Customer# 98645
This was my first order. It certainly will not be the
last. Keep up the great work. - 10/24/02 Dan Duller
Zip: 60555 Order#: 77193A
Absolutely the best I've dealt with yet. Keep up the great
work. Oh by the way your live chat crew is simply marvelous
my hats off to all the ladies in that department! 10-23-02
Edward Feliciano Zip 94521
You
are welcome to send email/solicitations to this address.
I hate spam but don't consider your company in that light.
Actually, it is nice to see you pursue other avenues of
advertising form the snail mail catalogue..........
I'm not in need of anything at this moment, but I think
highly of your company and you'll remain my business of
choice for my leather needs. - 10-20-02 Kevin Flanigan
Zip 32803
By
the way, you guys have an awesome web site! I love the
selection and the prices! Keep on rockin! - 10/08/2002
- Brian Lietz Order# 77788
Very
pleased in every way! - 10/01/2002 - Jodi Kesler Order#
76323
Quick
delivery, quick response to e-mail, all around great store!
- 9/27/02 - Martha Keef Order# 76385
Keep up the good work! Do not eliminate mail order catalog,
I don't have a computer!!! I have purchased all my jackets,
pants, chaps, vests, & gloves from JLC! The local
HD Dealership asks where I get my clothes! - 9/25/02 -
Stephen Sprister Order # 75914
As usual, your Customer Service equaled by few and surpassed
by none. 9-24-02 - Larry Brackett
Love the products that I received. The order was delayed
because the jacket I ordered was on backorder. Would have
appreciated an email telling me instead of me having to
track down why i didn't have my stuff after 3 weeks. -
9-23-02 - Clark Hatch - zip 73004
I was
on your chat line found it very efficient and lovely ladies.
Have made phone orders and was very pleased. - 9/10/02
- Eugene Engstrom Order#76061
I received
my order,and complete breakdown of items and charges.
I would like to take a moment and pat you entire firm
on the back.[Hope you don't mind] This is the first time
I have ordered from you , the first time I've bought leather.
I kinda thought , because Your Prices were way less than
all others, that the quality, and weight were to be less
than the others. I have been to retail stores to look
at theirs , so I was comparing theirs to what I thought
I was going to receive from you folks. Well, what a wonderful
surprise I have gotten, when I opened my package from
you. Each piece is well made and heavy leather. I and
my family want to say thankyou a thousand times. We don't
want to take them off. I think my son slept with his jacket
and chaps on.haha I do have one vest that does not fit,
and I want to return it for a larger size .Please e-mail
me on the procedure for exchange. THANKYOU, so much again,
from the entire Ross family to your entire family there.
- 8/24/02 - David Ross - Order #75043
I love
your stuff, and customer service is outstanding!!! - 08/23/02
- Gale Carpenter - Order# 74903
You
have the best quality and selection. I have been ordering
from you for years now and always been happy with my product.
- 8/21/02 - Georgia Maltezos-Neary Zip 22556
As a part of the US Military living overseas, thanks for
your fast and excellent service to us. We appreciate you
mailing to APO/FPO addresses. A little bit of home goes
a long way over here! - 8/14/02 - Jennifer Mickle Order#
73668
This was my first order, and I had some tough-to-fit items.,
And I feared using the Internet to buy leather products.
Amazingly, I received my complete order in less than two
days! Thus, I am now a doggedly-loyal shopper at Jamin'
Leather. I sing your praises and hope to be able to visit
an actual store someday. - 7/28/02 - James M. Poff
- 40403
I enjoy your site, and the happy, professional and expedient
responses I've received via e-mail to my product and sizing
questions. You guys are SUPER. Thanks! Keep the images
small (low res), but perhaps offer high resolution images
for those with super fast connections. - 07/23/02 -
Linda Geraci - 98520
It's
an excellent product at a great price. The time frame
in which I received the package was above expectation.
The return policy is great! - 7/12/02 - CC Hamilton
- Order #73343
Thank
You!!! We visited your store last Tuesday and had a great
experience. We drove 23 hours from Michigan mainly to
visit your store and we were not disappointed. Thanks
to your helpful and courteous sales staff everything we
bought fits well and is best quality. And especially thank
you for letting me bring our puppy in out of the heat.
I am looking forward to ordering from the catalog and
visiting you again. - 6/30/02 - Marc Stepniewski, 49660
Excellent live on-line help! (LOVED that feature).
6/28/02 - Tracy Forseth - 50315
I think
the service was great,my order was processed and received
by me in two days that is fast and good service keep up
the great work,I will be a returning customers thank you
- 6/24/02 - Duane H Fish - 12885
I shop here because you have things I can't get elsewhere...for
any price!- 6/04/02 - Thomas J. Plesh - 15211
Wow !! I just received my leather jacket and I will really
recommend you to all my friends !!I called twice to check
on the status and your customer services was the best.
Shipping was quick. Thanks a lot !!!- 5/23/02 - Terry
Briggs - 14830
I received my ladies basic side lace biker jacket a week
ago and I just want to tell you I absolutely love it.
You have a really great stuff........- 5/22/02 -Renata
Daniel - ZipCode: 81620
Just a note to say thank you. I ordered a vest on Friday,
5/3 and it was waiting for me on Monday, 5/6. I was so
happy with it that I ordered a jacket for my wife on Saturday,
5/11 and it arrived Wednesday, 5/14. I wish you sold windshields.
I ordered one from Memphis Shades 8 wk.. ago and am still
waiting for it. I will defiantly be telling all of my
Southern Cruiser Riding Club friends about you. - 5-18-02
- John Fink - 21703
I've had no bad experience with Jammin' Leather - 5-13-02
- Edwin Tirona - 68997A
YOU
GUYS ROCK..........A DEFINITE STOP ON THE 2002 MYRTLE
BEACH WEEK TRIP - 5-6-02 - Ray Whiddon - 21061
GREAT!!!
Best service I have ever received! - 4-23-02 - Tom
McCalmont - 16507
I love the service and the quick delivery!! Very nice,
which I hope all the time on the web. The packaging was
messy and the product, white leather, had black on it,
but most washed off. The hyperlinks on the left are a
bit small. Other than that it is easy to search through
: I used a search engine and it came up right away under
the keyword search of "white leather". 4-13-02
- Tina Lacina - 48910
Order was received in a VERY timely manner. What the catalog
shows is truly what you get. Used your online help, having
trouble with a few pages and ordering, Crystal was very
quick and helpful in overcoming the problems. I recommend
your company to all our friends. - 4-13-02 - Theresa
Zufan - 67392A
After hours of web-surfing you site really stood out,
great graphics, easy to use & big selection at great
prices. I called to get ordering info & was very pleased
with the efficient service. I ordered a jacket and received
it 3 working days later! Unfortunately it was a little
small, and I called for return info (again, great service!)
I UPS'ed it back the same day, and got my exchange within
a week. I've recommended you to some of my friends &
have had the print catalogs that come with my order "begged"
away already! Thanks - 4-12-02 - Pamela McDowell -
20814
I am very impressed with the speed at which you processed
and shipped my order. Your company is a boon to the online
shopping industry - 4-4-02 - P. Tohle - 89074
Make it easier to get to your size charts from the product
pages. Make sure you put the color of the leather in the
ads. I couldn't tell from the photos if I was ordering
black or brown at times. You offer excellent product choices
at C. - 4-3-02 - Kuebler - 16505
I would suggest charging "ACTUAL" UPS rates.
I was about ready to place my first order until informed
of the excessive shipping charges. I was quoted a UPS
charge of $24.95 of one leather jacket and one pair of
chaps totaling $231. Any savvy consumer knows that UPS
charges by weight and not by retail dollar amount. I would
venture to say that the items mentioned would cost no
more then $10 to ship UPS ground. 10% increase between
46 & 48 jackets is excessive. - 4-3-02 - John Ponzo
- 64151
This is the second time you took my order and then the
next day I found out you were out of stock. This is unacceptable.
If you take my order, you should tell me at that time
if it is in stock, not the next day! - 4-1-02 - Skip
Howland - 79410
Best product line and delivery I've ever found. Thanks
for being the best. We need more promotion for company,
I'm spreading the word. - 3-30-02 Peter G Stupfel -
97305
I just
wanted to comment about you service. I placed an order
on your website last night. This afternoon when I returned
home there was a phone message from your service staff
stating that a problem with my credit card had occurred,
and if I could return the call before 5:30 EST they would
still ship my order that day. It was refreshing to get
customer service from people who care about the customer
and take the time to go the extra steps to make sure the
orders are shipped as soon as possible. - 3-22-02 -
David Davis - 14610
I ordered the unisex flag jacket from you guys on March
13th and received it the very next day by 2:00. I called
to ask a few questions regarding the jacket before ordering
and the girl was knowledgeable about the product and very
friendly. You guys are GREAT! The jacket is excellent
quality, feels great and Damn, I look good in it! I like
it so much, that I ordered another one today for my husband.
- 3-15-02 - Terry Bradley - 79424
Very
good service and prices are comparable to other companies
online - 3-13-02 - Marty Ankenbauer - 45014
Great service, good feedback when problems occur. - 3-7-02
- Nick Love - IP4 5TJ
I've never received an order so fast without having to pay
extra. - 3-6-02 - Jeffery Moon - 30281
A little over a week ago while riding on rural road in Central
NJ, a deer and I tried to occupy the same piece of the road.
We impacted at a little over 40 MPH. My bike and I were
thrown over onto the left side. My brand new Honda is probably
a total. The deer is dead. I'm OK. Part of the credit has
to go to Jammin' Leather Vented Bomber jacket. As I slid
and bounced down the road my jacket got scraped and scratched
but, it is still in one piece. There is not a single tear
or wear-through. It did a terrific job of protecting me.
- 2-18-02 - Hector Bravo - 08690
I received my order the other day and just wanted to say
that after trying on ATLEAST 12 pairs of leather pants
(in stores) I was more then a little hesitant about ordering
something through the mail. But I had to write and tell
you how good they fit!! There will be NO return here!
And the leather top I bought is also a big hit with me.
The leather is butter soft and I couldn't be happier!!
- 2-16-02 - Dale Warren - 82716
I just received the Jacket!!! It fits perfectly and I am
very satisfied with the quality, value of money, packing
and the delivery time since you have sent it - 2-15-02
- Stefan
I came into your store last week just to browse. I was interested
to see what apparel you offered. My shopping experience
with you store was amazing! Your sales staff is to be commended.
They were very helpful and knowledgeable. - 2-11-02 -
Jammie Akers - 29526
Just wanted to you guys know that the item # VLFB503 that
I ordered was everything you said it was and more. I wore
it to a recent party and got lots of good comments. It fits
like you said it would and feels great. Thanks a lot of
all that you do. It's appreciated a lot! - 2-4-02 - Dot
Lockman - 32536
Just wanted to let your company know that I really loved
the cigarette case I bought from you last week. I have been
looking everywhere for a case just like that one and couldn't
find it anywhere but at your site, and the price was great.
And the best part was getting it as quickly as I did. I
received only 2 days after ordering it from online. Most
places online take awhile to get you the product, but not
your company, you sent it immediately. - 1-17-02 - Brenda
Beckwith
I just
received my jacket and chaps today and I am stoked! They
are even nicer then they looked in your catalog and the
quality is outstanding. Thank you for putting out a quality
product at a great price. This was my first purchase from
JLC and you now have another satisfied customer. - 1-11-02
- Brandon Pedevill - 91724
Just a note of "Thanks" for your prompt service
and to say that the chaps that I ordered couldn't have fit
better if they were custom made to order, they fix like
a second skin. Needless to say that I'm very pleased and
will be looking forward to doing more business with your
company in the very near future. - 1-11-02 - Thomas Schaaf
- 16510
KICK ASS Operation! - 11/5/01 - Rod White - 20005
Sizes on women's jackets need to be bigger. I ordered my size,
which is what I wear in everything and the jacket did not
fit. But your company is great other then that!! - 11/3/01
- Anita Nielson - 09182
Very nice and courteous personnel. Every time I call extremely
helpful - Great place to do business. - 10/26/01 - Larry
Compton - 75140
Thanks you so very much. I just received the leather jackets
that I ordered and they are very nice looking and of great
quality. It has been a pleasure doing business with you. Thanks
. - 10/19/01 - Don Lemmon - 21015
Just got my jacket order yesterday. I can't tell you how pleased
I am with the quality of your product. It fit perfectly and
I am ordering a jacket for my wife, a couple pair of gloves
and some goggles. Looking forward to doing business with you
in the future. By the way, you have the best prices around.
Keep up the good work. - 10/18/01- Steve Benoche - 85213
Loved your store and the prices. Karen was a big help with
the jacket and vest that my wife and I bought during fall
bike week. Hope to see you next year and keep up the good
work. Tell Karen MMMOOOO for me. Thanks! - 10/7/01 -
Robbie Reinovsky - 29671
Why are all of your models trashy looking blondes? They must
have a combined IQ of about 50... and they all look like they
are about 40 years old. You couldn't afford quality models?
Doesn't give me much confidence in doing business with you,
sorry to say. Ciao! - 9/26/01 - Mistress Moongoddess-
05001
Just a
note to possibly help your business in the future. I attempted
to place an order today. I was told that the product could
only be shipped to a credit card billing address. I tried
to point out to your customer service rep that this was not
acceptable - that the billing address is my home address and
there is no one there during the day to receive or sign for
deliveries - that I needed the product shipped to my office
address. I received a very curt and rude response. I am sorry
that your policies and the rude character of your personnel
make it impossible for me to do business with you. I have
enjoyed receiving your products in the past, but in the future
it is clear that I will have to shop elsewhere. We both lose
because of a smart mouthed customer service rep. - 9/24/01
- George A. Kastanes - 29054
Your customer
service rep treated me like a best friend by helping me and
understanding what I wanted for a special event! - 9/23/01
- Holly Hall
Your selection
is great. Your phone people were the best. I'll defiantly
be doing business with you again. Can't wait to get my catalog.
- 8/26/01 - Stacy J. Rose - 15557
Just letting
you know that this is the best leather web site and catalog
I have seen. I will be making purchases in the near future.
By the way is the model on page 9 of the pocket issue #107
upper right corner married? Just asking. Thanks. - 08/22/01
- Rick Cardenas - 78526
A few days
ago I received my order from your company and I have to say
I'm impressed with the products you offer. I have personally
recommended you company and it's products to some of my closet
and dearest friends and family. The quality that you offer
at such great savings is incredible. My friends and I will
give you many more orders in the future. Thanks again from
a new and soon to be regular customer. - 8/22/01 - Lee
Brewer - 38134
I exchanged
a leather halter dress that was a gift. It was probably the
smoothest mail order exchange I have ever attempted. Thank
You! I now have the correct size, and it certainly looks HOT!
- 8/20/01 - Angela Meyer - 68510
I have never had such fast and efficient customer service!
Very impressive. I e-mail a question regarding fit and within
an hour I had a detailed response. I plan to go back in to
the site and order the item now. - 7/26/01 - Linda
Smith - 95050
I received
your Flying Bikes embossed scooter today. It's fantastic.
I can't believe you sold me this for eighty bucks. Thanks!
- 7/18/01 - Michael Riley - 49581
Outstanding!
I have only had dealings with your company through e-mail
and internet. You deliver quality products in a timely fashion.
Keep up the good work. You guys (and gals) are great. - 7/11/01
- Mike Graham - 24540
I just wanted to extend my thanks to all of you. The item
I ordered was discontinued and you not only gave me a phone
call to inform me, you also sent an e-mail. It is the little
things that keep people coming back to a store and your staff
seems to have things in hand. A few weeks ago I had to return
a leather jacket that was to small for my wife and the service
was quick and painless. No questions or arguments, just a
very fast exchange, very refreshing in this day and age. Again
I just want to extend my thanks for making shopping at your
site enjoyable.- 6/30/01 - Doug Aaron - 02465
Approximately 2 years ago I purchased a pair of thigh high
boots from your on-line catalog, and recently, a pair of chaps.
I have always been leery of purchasing items through a catalog
or over the Internet. Not because of security, but because
of the quality, size and concerns of that nature. Paying only
$44 for the boots, I anticipated problems upon delivery. What
I found was just the opposite. They are made of good quality
leather and have been sturdily constructed. The soles have
not worn thin, or separated from the leather. The chaps have
held up great through many motorcycle rides in all kinds of
weather from New or to Florida. The leather has not stretched
out of shape, nor does it look weather beaten. I did not have
to second-guess the size; the fit of both items is comfortable
and perfect.
When I called to check on the status of my orders, the Customer
Service Department was always courteous and helpful. I have
never been to a leather store where I can't find the wide
variety of items JAMIN' Leather offers, specialty at such
a low price. I have recommended your Website to everyone who
has mentioned wanting to buy a leather item. For those without
Internet access, I have given them my catalogs. I am very
satisfied with the products I have brought from you company
and all my future leather purchases will be from JAMIN' Leather.
-Lucia R. - Niagara Falls, New York
It
is great to see a lot leather products you carry and I will
buy soon. I can't my mind up what I want. -Teresa Hotaling,
30721
You
guys have a class operation!!!!! and love the sexy voices
of your employees. (Female of course) -Carl T. Zellers,
42204A
I
just received a call from one of your employees explaining
that there was a problem with my on-line order. Never, in
all of the time that I've ordered on-line has any company
taken the time to have someone call, if anything I never know
about a problem unless I contact them. I was very impressed
and since I work in customer service, I know how important
first impressions are. -Sheila Ecker, 13090
I
received my product timely and professionally and I thank
you. You will be hearing from more for my business. -Kimberly
Mitchell, 20152
Your
shipping and handling charges are too high. Other website's
that handle like products have cheaper shipping and handling,
so if I find what I am looking for there, I will buy from
them. I would buy more from Jamin if your shipping was more
in line. -Hubert Bailey, 78002
Dear
Friends - I just received the shrunken lamb jacket I ordered,
and I am VERY happy with it. I had real worries that it would
fit, since it "runs small". I had ordered a large,
thinking that was one size up from a medium, but on looking
at the catalog I wondered if a large would fit, since it indicated
size 8 - 10. 8 - 10 is normally a medium, which is my size
Well, this jacket fits like a dream. It's absolutely gorgeous,
makes my curves a lot curvier, and wonder of all wonders -
the sleeves are plenty long enough for me (I'm 5'9")!
I could not be happier!Your company has really come through
for me. My boys are thrilled with their motorcycle jackets,
gloves, and skullcap, and I am just as thrilled with my jacket,
gloves, and whip. I'm anxiously awaiting the long lamb trench
and hope it will be as fine as your other items. Thank you,
too, for sending along a second pair of the fingerless gloves
with the shrunken lamb jacket. That's two pairs out of three.
Maybe I read the web site wrong, but I thought it was 3 pairs
for $10. So far, we've gotten two pairs; one with the first
shipment, and one with the second shipment. If I'm wrong,
that's OK, since everything else is so wonderful. If I'm right,
perhaps the third pair could be sent along with the lamb trench
and leather bandana when they ship. Thanks again for your
terrific customer service and merchandise! -Evelyn M. Wilbur,
95401
I
have ordered from your online catalog on several occasions
without any problems.......this is the first time I have ever
had to call your customer service and I must tell you how
very impressed I am with their prompt and thorough response
I would no hesitate to place future orders from you and have
already referred friends to you and they too have been equally
satisfied with both your phone and online services. Think
as Internet shopping is concerned...your website is ahead
of most. -Deborah Fomberstein, 11040
I
am offended by the home page of your web site. Please do not
e-mail me back. I will not be shopping at your site. -Elizabeth
Lang, 85614
,This
is the first time I had ever purchased leathers. I had assumed
the quality of this product would not be great because of
the low prices. I showed the leather jacket and pants to my
wife to get her opinion. She said they were of unusually high
quality leather. I respect her judgment of clothing since
she is in the fashion industry.She could not believe the low
prices.Then said ,"give me that catalog!" -David
Gunn, 92882
Your
company has more selections and better prices than other company's
that i have checked will definitely be rendering more items
from your store. -Matthew Barnes, 30040
I
LOVE YOU GUYS!!!!! I got my leather pants and jacket and I
love them. The quality is great, and the time frame was very
short! Your customer service worked with me to make sure I
got what I wanted.You guys are great!!! I got my order on
wednesday and everything is perfect. Your help to get me my
new leather by friday was wonderful! Even with all the changes
and correspondence we had I got what I wanted and everyone
was friendly and helpful! Thank you!!!!! I will not hesitate
to order from you again!!! -Tony Porter, 11746
Exchange
transaction ... well handled, completely satisfactory in all
respects ... hard to find better service ... -Frank Flemish,
18015
Need
to inspect the merchandise better before shipping. I had to
have the jacket sleeve stitched. It was coming apart in the
seam also a small hole in the chaps but I can live with that.
- Joe Tillman, 31503
I
have not received my order, but I did receive a call about
my order to verify some information and I was very impressed
by your operation process for verifying bank cards. I suggest
that you show both the front and the back of all jackets.
I based my decision on this purchase because I could see both
sides. I like a couple others, but only the front view was
available. -Claire Smith, 68182
Great
service and great products would like to see more jewelry
have the girls show more skin. -Martin M. Lukasavage jr.,
29402
I
only buy what I need through you. I think for the price you
get the best leather around. Put in a side menu with categories
and drop down categories from them ( like JC Penny's website)
- John Fick, 18940
It's
great haven't ordered yet, but will soon. I do wish that the
lady holding just a leather jacket were available as a poster.
I think it would really sell. I know I would have to have
2 or 3. -T M Andrews, 28627
Holly
was very friendly and helpful! Your whole staff is very professional
and courteous.This was one shopping experience that was not
a nightmare! Thank you and Semper Fidelis!! -Luke T. Putnam,
28533
Like
it, Quality products, good prices, some hard to find items-Overall
very, very good I'm thinking, right now, can't think of one,
something motorcycle related-leather related. -Stephen
Harasty, Jr., 44053
Order
was screwed up...have no way of correcting it with out it
costing me more money to do so and it was your error. -Vernon
Roach, 63114
Excellent
response time to my query, which greatly influenced me to
purchase from you. Damned if I know, I think it is great.
Informative, excellent range of products and some good-looking
ladies. -Rick Klima, 79925
I
would like to see more front and back views of jackets (my
wife says...) -Ed McIntosh, 31707
Outstanding
I called before placing my order online and since the item
was in stock It arrived in 2 days!! Great work. A link to
shipping charges would be nice. It would be beneficial to
know what they are Going to be before actually committing
the order...or maybe I just overlooked it. Can't think of
any ... I participate in several motorcycle forums and will
be happy to Mention your site on there. -Jeff Robinson,
28086
You
folks are awesome!! More charts on how to measure for size.
I.E. like the one you have for chaps. -Cliff LiPira, 14217
Great
job had a lot of fun shopping your site! Very easy to navigate
your site, and what a selection of goodies. us big guys would
like to see more tall sizes in your coat dept. -Robert
Smelser, 96001
I've
never had any problems with my orders, or getting emails back
asking about my orders. -Theresa Barker, 49038
Nothing
I found just what I was looking for when called the man was
very helpful also my e-mail was answered right. I love your
web site and I will be ordering again. My skirts and vest
look great. Thanks. -Angie Catapano, 11784
I
have been delighted with everything I have bought from you
except for a pair of chaps. The only thing I see that needs
to be change is a better size chart. -Don Pledger, 75785
I
sent in a return and there is no credit on my current card
bill and have heard nothing back concerning my returned item
The order number and RMA are lost due to a computer hard drive
crash. -Greg Leafe, 95823
Some
of the best prices & quality I've ever found. Maybe you
could expand the selection of body harness & other accessories.
Beats the hell out of me. Easy to find everything, easy to
navigate already. There is large number of people that don't
know a Harley from a Honda but are into leather. You may find
some ads on select gay sites, such as Gay.com could be very
lucrative. -L.T.Jones, 33713
I
really don't know what you could do to make it any better.
The service and the people are the best. Casey has been extremely
helpful with my order. -Thomas M Andrews, 28627
I'm
impressed, very fast service and the quality was definitely
better than I had expected for the price. I wouldn't change
a thing. -Sandy, 48612
Redesign
the layout of your store sections (IE pants jackets etc.)
small text doesn't grab much attention. -John Roman, 40526
I
like the product that I have gotten in the past and will always
buy from this company thanks for being so great. -BECKY,
93204
I
received an invoice showing "amount of credit card refund
54.04" and "due to customer 54.04. Now I am told
this is for a store refund. The item we wanted was no longer
available. Not our fault. We want our refund. -Christine
Carrasco, 48750
You
Guys are Wonderful!!!!!! This is the second Order or reordering
and I am totally happy with what I got and the quick service!
-Mary Shannon, 97008
The
pants we got were great! I will be telling my friends where
to get their leather clothing From now on... It Internet was
Fast and Easy to place an order with you. More in-depth description
of products, and better photo's so you can see clearly what
you're going to purchase. -Cory Herlihy, 19966
Have
been to your store. I rate it as one of the best stores that
I know. Great selection!!! -Aaron Noah, 27284
I
think when you order is back ordered, it should be shipped
out the fastest way. -John Collins, 93402
I
thought the order I placed would take at least a week to arrive,
imagine my surprise when I opened the door today and my order
was placed in my hands I will defiantly use you for all my
leather purchases from now on! Thank you very much! -Doyle
Wayne Grizzle, 38105
Overall
the quality and price of your items is better than most other
dept. stores or Internet buys. Some jackets only list size
by S, M, and L etc. Need to sort by number sizes since different
jackets are cut different. -Emil M. Chykosky, 17866-1902
Ordered
gloved in December for a mass gift it is fib 16th and I still
don't have them. You know if I made someone wait this long
I would do something to try to keep his or her business. Since
that has not happened it is very unlikely that I will continue
doing business with this company. -William Trossen, 55005
I
am impressed with your company and have recommended it to
friends. You should be receiving orders from them shortly.
Being in the north of the Northeast sometimes can make finding
leather products difficult but you have eliminated this problem,
Great Job!!! -Robert, W. Cameron Jr, 04412
I
ordered a bus tier from you. It was just perfect! I see that
you also have shorts that match, so I am ordering them today.
I was so impressed with the quality! Thanks! You have won
me over! -Ronda Pauley, 45601
My
only problem was that I ordered a pair of boots and wanted
the 4-year warrantee on the leather. There was nothing on
the web page or order form or confirmation Emil to inform
me that the warrantee was not available on the boots. Perhaps
a bit of reprogramming is in order so that your order form
does not allow customers to order warrantees on not warrantable
items. -Jason Shelton, 92117
Excellent
service; the pants I wanted to exchange were out of stock
and someone called to let me know. The pants I ordered were
too big. The catalog said they ran small, but I ordered my
regular size anyway and they were too big. Where I work, an
exchange would have been sent right out and we would have
paid the freight. -Debbie Storz, 95695
Great
stuff, good heavy leather. It would be nice if you had a sizing
chart. I have to return an item that a size chat might have
prevented. Window... but the way you have you page unframed,
that might not work. -David Tate, 21078
I
think you should look at QC dept. as the last product we received
was lacking in quality!!!!!!!! The snaps were misaligned &
the stitching was loose as well. MK. -Michael L Keyer,
85029-5748
You
get the order out very quickly. Good products and fair prices
and so jokes. -Dan Briner, 15317
I
was completely impressed with the quality of boots we received
for the price that you offer! The cheaper novelty items we
purchased for fun and weren't expecting anything more than
what we saw... BUT the BOOTS! *SMILES* WOW and THANK YOU!
Thank you for offering truly QUALITY products at such AFFORDABLE
prices!! You will be seeing many orders to come! -Kimberley
Clark, 80002
The
text style links could be a bit bigger for easier clicking.
The actual link buttons using the leather the me... the yellow
text isn't all that pleasing, but at least needs a shadow
dropped in as the highlight on the background washes it out
*G* I am a member of a number of Denver area BDSM groups with
pages. You DEFINITELY would be doing your business a favor
to be linked on their pages... let me know if you'd like more
info! -Iwon.com
Very
efficient, however, there are no "care" instructions
enclosed. This is the first time I've owned riding leather
so I am ingrate to care of leather. -Dorothy Thomas, 17701
I
ordered the blue/black 70% off jacket. When I opened the package
witch I received in record time, compared to most Internet
purchases vie made in the past. I was surprised at the quality
of the jacket and excited. I wore it to work and no body could
believe the price I got it for. -JASON MCKENZIE, 80601
So
far, great. Holly was very helpful by contacting me when my
first selection was no longer available and helping me decides
on another item and the size.
I received my jacket yesterday and I am very pleased. Thanks
to Holly for all her help. The size XXL had me concerned;
however, it worked out fine. It is a little large, but considering
Colorado weather, I'm sure I will need the extra room to wear
lots of layers. Thanks again, I'm sure I will be Ordering
more stuff from you. -Gail Buckley, 80476
Would
love seeing halters for ladies with 44 dd bust. -Dorothy
Brons, 51357
Friendly
service, good service and good products at a good price, and
FAST shipping. -Chris Judge, 55421
was given a 2 to 3 week window in which to receive my order,
but it cam within one week. -David R. Arnold, 37683
I
just wanted to let you know that my order got here exactly
as you said it would. The Chaps are PERFECT! No, that's not
true...they are BETTER than perfect! They are exactly what
I was hoping for. My wife is thrilled with the hair wrap too,
so the whole family is happy today. Thanks for your prompt
service and excellent products. Expect a repeat customer and
new customers from anyone that I meet. -Jim Cornell, 78218
I
e-mailed several questions to your company, and within minutes
had a response. That was excellent, as I was waiting to place
an order. People on the telephone were friendly and helpful.
Holly was the name of the person who helped me. -David
Duncan , 92543
Very
good company! Thanks for all. Just a little problem with international
credit cards (Swiss Master Card for example) Your website
in French. -Claude Roussinangue, 12601
The
only thing I was unhappy about was the shipping charges. I
thought they were a little high. -Jeff Alkire, 26554
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